The Ministry of Health (MoH) working together with the other key stakeholders considers 5S-Continuous Quality Improvement(CQI or KAIZEN)-Total Quality Management (TQM) approach as the foundation of all health care service interventions in the country as outlined in the Health Sector Quality Improvement Framework and Strategic Plan 2015/16-2019/20. To facilitate operationalisation of the framework in the health sector, MoH developed the 5S Guidelines in 2013.
SARA Identifies at the percentage of facilities that offer a particular health intervention (service availability) as well as whether facilities offering the service have the minimum set of items (equipment, trained staff and guidelines, diagnostic capacity, and medicines) in order to provide an adequate level of service (service readiness). Details of the methodology can be found in the end section
Universal Health Coverage (UHC) has gained popularity within the global health policy and academic circles as countries strive to meet the UHC target established under the Sustainable Development Goal agenda. To accomplish this goal, developing countries such as Rwanda, Ghana and others have pursued bold policy initiatives including the introduction of health insurance schemes
This particular guideline is comprehensive and includes among others the National Infection Prevention and Control Guidelines (MOH, 2004) and the Infection Control: Policies and Procedures (MOH, 2005). IPC guidelines will be used alongside with these and the other technical guidelines such as (1) PEP for HIV, Hepatitis B and C (2) Injection safety and Healthcare waste management (3) Tuberculosis Infection Control (TB-IC) guidelines etc. It has been prepared to ensure Prevention and Control of infectious diseases at health facilities through safe practices. The same guidelines can be used to provide guidance on infection prevention at household level
On the 23rd of June 2016, His Excellency the President of the Republic of Uganda issued strategic guidelines and directives for the minimum program for Uganda to attain the middle income status by 2020 and vigorously implement the NRM manifesto 2016 to 2021. In the guidelines, key tasks of the government are highlighted and those specific for the health sector are also identified. He further directed each sector to develop strategies for implementation of these directives and streamline the service delivery operations of each sector.
This publication is about the relationship between performance planning, performance monitoring, performance evaluation, performance evaluation, performance appraisal, performance improvement and improved service delivery.
The objective of the patients’ charter is to empower health consumers to demand high quality health care, to promote the rights of patients and to improve the quality of life of all Ugandans and finally eradicate poverty nationwide. The patients charter and its constant review processes will enable health users’ to contribute to the development and contribution of the overall health care system, guide and improve the capacity of health providers in provision of high quality care. The implementation of the Patients’ Charter will enhance community participation and empower individuals to take responsibility for their health. This will promote accountability and improve the quality of health services.
This package of health services is a standard guideline that will be used by health care providers, administrative and political leaders and the communites themselves as realistic targets that can be achieved. The package is currently being costed but even in the absence of the cost estimate, it is expected that the District and sub-county levels, resource allocation, budgeting and priorisation will be greatly assisted by this document. Supervision by MOH and the District will also find this document a very useful tool for measuring performance of health services.
An Act to consolidate, harmonize and update the law relating to occupational safety and health; to repeal the Factories Act, Cap 220 and to provide for connected matters.
The OSH implementation strategy outlines the steps to be undertaken by anyone who would like to ensure safety and health at the work place in the health sector. It simplifies the guidelines outlining the objectives of implementing a safety and health program at the work place, tools to use, areas of action, and how to monitor and evaluate progress of implementation. It is meant to be a simple reference for all levels of managers as they undertake the task of improving the safety and health of their workplaces. The implementation strategy can be used at any level of service delivery in both the public and private health sector.
In accordance with the Constitution of Uganda, all citizens are entitled to access high quality and cost effective public services. Efficiency, effectiveness, transparency and accountability in service delivery require that sectors and institutions develop, document, disseminate and apply standards. This will enable the sectors to be responsive to service recipients and to attain the national development objectives. A standard is defined as an established, accepted and evidence-based technical specification or basis for comparison
The health sector aims to provide services of an acceptable level of quality, to ensure the clients are able to maximize the health benefits from available care. good quality of care will enhance clients satisfaction and their use of services
